Shipping policy

Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. During high-volume periods or promotions, processing times may be slightly longer.

Shipping Time
Estimated delivery times are typically 6–15 business days, depending on the destination. Delivery timeframes are estimates and may be affected by factors beyond our control, including customs clearance, weather conditions, remote delivery locations, or courier delays.

Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor the progress of your delivery.

Subscription Orders
Subscription orders are processed and shipped automatically according to the selected billing cycle. Shipping timelines for subscription orders follow the same processing and delivery estimates as standard orders.

Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us at hello@rumicosmetiques.com or hello@rumicosmetiques.eu and our team will assist you as quickly as possible.