Growing lashes is a process, and it doesn’t happen overnight. The growth may differ from person to person. Some react more effectively to the active ingredients, while others are slower gainers.

If you have used our products as recommended and for 30 days, you are eligible for our Growth Guarantee. Simply follow these 5 steps to qualify for a refund:

  1. Take a photo of your eyelash/eyebrow the day of your 1st application with a time stamp.
  2. Complete your 15 days consecutive application and take a picture with a timestamp.
  3. Complete your 30 days consecutive application and take a picture with a timestamp.
  4. Email hello@rumicosmetiques.com with your 3 time stamped photos.
  5. Allow 3 business days for your application to be processed. Once processed, you will receive an email. For more information, please read our terms and conditions.
    For more information, please read our Satisfaction Guarantee.